Common Pre-Sale Questions
What is NexTeams365 and who is it for?
NexTeams365 is an advanced automation and management platform for Microsoft Teams voice provisioning. It is a proprietary solution and registered brand of Lambert Consulting SA, designed to simplify telephony provisioning, optimize operations, and strengthen cost control in complex multi-site and multi-operator environments.
Who is behind NexTeams365?
NexTeams365 is developed by the Microsoft experts at Lambert Consulting SA, a Swiss company recognized as a Microsoft Solution Partner for Modern Work and Microsoft Gold Partner for over 15 years. Lambert Consulting supports large international enterprises, with IT environments ranging from 1,000 to 40,000 users, providing cutting-edge expertise in Microsoft Teams voice solutions and enterprise telephony management.
Why should my company choose NexTeams365 over manual Teams provisioning?
Unlike manual provisioning, which is time-consuming and error-prone, NexTeams365 automates user, number, and policy management while ensuring configuration consistency across the entire organization. This results in faster deployments, fewer mistakes, and significant operational savings.
Is NexTeams365 secure?
Yes. NexTeams365 is deployed within your infrastructure, uses Active Directory authentication (Windows SSO), and does not store or transfer sensitive data to third parties. All access is controlled and logged.
How does NexTeams365 help reduce telephony costs?
The platform monitors usage, applies cost limits, and provides detailed reporting by user, site, and cost center. This transparency enables better budget control and cost optimization.
Can it handle multi-site or international deployments?
Absolutely. NexTeams365 was built to simplify complex environments, supporting multi-operator and multi-country deployments while ensuring centralized management.
Does the solution impact end users?
No. Users continue to work as usual in Microsoft Teams. The improvements affect IT operations, accelerating provisioning and increasing service reliability.
Is there a trial version available?
Yes. A 30-day trial version is available for internal evaluation purposes.
What kind of reports can NexTeams365 generate?
It provides over 14 customizable reports, including cost analysis, usage statistics, and configuration overviews. Reports can be exported in PDF, Excel, and other standard formats.
What happens if NexTeams365 temporarily stops working?
Existing Teams services remain fully operational. Only new provisioning actions are delayed until the service is back online.
How can I request a demo or more information?
Contact the Lambert Consulting team at nexteams365@lambertconsulting.ch or visit our official website to schedule a demonstration.
Common Technical Questions
What are the technical prerequisites for installing NexTeams365?
The solution requires a dedicated server running Windows Server 2022 (16 GB RAM, 4 CPU), a Microsoft SQL Server 2016 or later, SQL Reporting Services (SSRS), and an operational Microsoft Teams environment.
Where is data processed and stored?
All data processed by NexTeams365 remains within your infrastructure (SQL, Active Directory, Teams). The solution does not externalize or store data in unauthorized third-party environments.
What happens if connectivity with Microsoft Teams or local servers is lost?
In case of connectivity loss, NexTeams365 pauses automated tasks without affecting existing Teams telephony services. Synchronization resumes automatically once connectivity is restored.
Does NexTeams365 provide high availability or backups?
The platform relies on your organization’s SQL infrastructure for storage. Customers are responsible for implementing standard backup and high-availability strategies to protect their data.
How is access to NexTeams365 controlled?
Access is fully integrated with Active Directory roles. Administrators can assign permissions based on security groups. Only authorized users can manage the platform.
What security measures are implemented?
NexTeams365 uses Windows Authentication, HTTPS/TLS encryption, strict role-based access control, and keeps all communications within your environment. No external access is permitted without explicit authorization.
How does the platform manage phone numbers?
Numbers are automatically assigned from predefined ranges, with prioritization per site. Manual reservations and temporary blocks are also supported.
Can NexTeams365 integrate with other enterprise systems?
Yes. It integrates with Identity Access Management (FIM/MIM), ERP systems, accounting tools, and supports SSRS for advanced reporting.
How are call manipulation rules handled?
Administrators can define custom rules for call routing, number transformation, and conditional blocking of incoming/outgoing calls.
Does Lambert Consulting have access to my data?
No. Lambert Consulting never accesses customer data unless explicitly authorized for support purposes. All support access is strictly limited, logged, and subject to confidentiality.