Lambert Consulting SA (“Lambert”, “we”, “us”) is committed to protecting the privacy and security of personal data processed in connection with the use of NexTeams365. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the Swiss Federal Act on Data Protection (nLPD) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. DATA CONTROLLER
The entity responsible for the processing of personal data is:
Lambert Consulting SA, Avenue des Baumettes 9, 1020 Renens, Switzerland.
For any questions regarding this Policy or the processing of your data, please contact: privacy@lambertconsulting.ch.
2. DATA COLLECTED
We collect and process only the personal data strictly necessary for the provision, operation, and improvement of NexTeams365, which may include:
– Identification data (name, business email, company, user ID);
– Technical data (IP address, connection logs, usage statistics);
– Support-related communications (tickets, emails).
We do not intentionally collect or process sensitive personal data.
3. PURPOSE AND LEGAL BASIS OF PROCESSING
Personal data is processed for the following purposes:
– Provision and operation of NexTeams365 services (contractual necessity);
– Customer support and incident resolution (contractual necessity);
– Security, monitoring, and prevention of abuse (legitimate interest);
– Service improvement and analytics (legitimate interest, with anonymisation where possible);
– Compliance with legal obligations.
4. CUSTOMER DATA HANDLING
The Customer remains solely responsible for the personal data it uploads or processes within its own Microsoft 365/Teams environment. Lambert acts as a software provider and does not access or process end-user content unless explicitly authorised for support purposes under a separate agreement.
5. DATA SHARING AND SUBCONTRACTING
We do not sell personal data to third parties. Data may be shared only with:
– Our authorised subcontractors (e.g. hosting, support), bound by strict confidentiality and security obligations;
– Authorities, where required by law.
6. INTERNATIONAL TRANSFERS
If personal data is transferred outside Switzerland or the EU/EEA, such transfers are carried out in compliance with applicable laws, ensuring an adequate level of protection through recognised safeguards (e.g. standard contractual clauses).
7. DATA RETENTION
Personal data is retained only for as long as necessary to fulfil the purposes described in this Policy or as required by law. Support-related data is retained for a maximum of 24 months unless longer retention is mandated.
8. SECURITY MEASURES
Lambert Consulting SA implements state-of-the-art technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. These measures are reviewed and updated regularly.
9. DATA SUBJECT RIGHTS
Individuals have the right to:
– Access their personal data;
– Request correction or deletion;
– Object to processing or request restriction;
– Data portability (where applicable).
Requests must be sent to privacy@lambertconsulting.ch. We will respond within the timeframes required by law.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version is always available on our website.
11. GOVERNING LAW AND JURISDICTION
This Privacy Policy and any dispute arising therefrom shall be governed exclusively by Swiss law. The competent courts of Lausanne, sitting in Renens, Switzerland, shall have exclusive jurisdiction.